Sales Office Administrator m/f

Oxford/United Kingdom


 Your Tasks:
 

  • Provide day-to-day assistance and service to account manager, distributors, direct customers and service technicians.
  • Order processing: edit customer orders, coordination of deliveries, invoices.
  • Handle incoming calls from customers requesting information, pricing and availability.
  • Provide accurate processing of quotes to direct customers within a 24-hour turn around period.
  • Assist external account managers with communication of product information and technical specifications.
  • Assist to prepare for and join exhibitions, seminars and other product promotion activities.
  • Routinely study and gain technical knowledge on the product portfolio
  • Assist account managers during back order situations and potential order allocation.
 
Your Qualifications:
 
  • Diploma or BSc degree in Business Management, Pitman Training PA Diploma, NVQ or similar qualification.
  • Ability to problem solve in a growing business with both new and old software solutions.
  • Ability under pressure to deliver excellent service for our customers and distributors as part of a team working for a global company.
  • Awareness of need for business development in a growing new business.
  • Result oriented and quality conscious.
  • Experience in sales support or customer service a plus.
  • Familiar with SAP, Windows, MS CRM and MSO.
  • Proficiency in English.
  • Strong communication and negotiation skills.
  • Highly self-motivated and target-oriented.
  • Touch or audio typing desirable.